If you are not 100% satisfies with our products we can offer a refund, exchange or replacement on any item returned to us within 30 days of your receipt of goods only if it is in its original packaging, undamaged and in unused condition.
Please not that for reasons of hygiene and safety we are unable to accept the return of any product that has been used.
If the return is due to error on our part, we will refund all delivery charges. Otherwise you will be responsible for any charges and costs in connection with your purchase.
If you want to return or exchange an item from your order you must first e-mail us during the 30-day period and provide details for the return.
Your return should be wrapped securely in the same packaging in which you received it and should be returned to:
73 Highlands Road, Leatherhead, United Kingdom, KT22 8NW
When we have received, checked and processed the returned items we will notify you by e-mail. You can expect a refund in the same form of payment originally used for the order within 14 business days from receiving the items from you.